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FAQs

Checking and Savings Account:

Question: What is the (ABA) Routing Number for FSNB?
Answer: The (ABA) Routing Number for FSNB is 103112675.


Question: I need to stop payment on a check. How do I do this?
Answer: Time is very important in stop payment situations. Please call our Customer Service Department or send us a "bankmail" through The Online Banking. The Online Banking bankmail utilizes 128 bit encryption and your unique PIN specifically identifies you and authorizes us to process such request. DO NOT request a stop payment through regular e-mail.


Question: Do I have to be in the military to open an account?
Answer: No, you can be a civilian or military.


Question: How many days will it take for my newly ordered checks to arrive?
Answer: New checks should arrive within 10 - 14 business days.


Questions: Can Minors have their own checking/savings account?
Answer: A minor may not have their own Checking or Savings Account. However, an adult may co-own the account with the minor if the minor is at least 16 years old.


Questions: How can I make an account a joint account?
Answer: Both the original signer and the new person added to the account must be present to sign the signature card. The person added to the account must present a valid US Government or state issued photo ID (Driver’s License, State ID Card, US Passport, Etc.).

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Free Live Customer Service 6 days a week: 580-357-9880/1-800-749-4583
Weekdays: 7:00 am to 7:00 pm CST
Saturdays: 8:00 am to 1:00 pm CST
Closed: Federal Holidays/Special Hours during a Holiday
Free Automated Phone Service 24/7: 580-355-2184/1-800-355-2140