NEW! Pay at the pump: Any time you swipe your card at the pump to pay for gas, a $25.00 hold will be on the account until the merchant completes the transaction. Please note that if paying inside, some merchants will use the pay at the pump code that will result in this hold. To avoid this hold, pay inside with a store clerk and request they run your card for your exact purchase amount.
Many companies have recently experienced security breaches where customer information or credentials have been maliciously obtained. This becomes a serious issue when the same credentials are used to access several applications like Gmail, Yahoo, Internet Banking Accounts, and Facebook. Since most of us have many programs to log into on a daily basis, choosing the right password for each program is very important. Some people may want to use one password for every program, but once that password has been compromised someone could then use your username to make several unwanted changes. To better secure your information and your integrity, we advise that you have a different password for each program you log into.
What can you do to protect yourself – Tips to Avoid “Phishing Scams" LEARN MORE
FSNB has received several phone calls from customers that they have received a call from someone pretending to be FSNB’s Fraud Protection Services. During this phone call they try to get the entire card number, expiration date, and the 3 digit Security Code on the back of the card. These are sure signs for fraud.
EnFact – Service provided through Fiserv will always call from a 866 number and will ask for the following:
The fraudsters are out at all times but particularly during the Holiday Season.
Vishing Calls on the Rise
Vishing uses Voice over Internet Protocol (VoIP) phones instead of a misdirected Web link to steal your personal information. Instead of an e-mail blast, the thieves use a "war dial" attack over a VoIP system to blanket an area. A recorded message tells you, for example, that your credit card has been breached and tells you to call a number immediately. The number connects to a VoIP phone that can recognize telephone keystrokes. When you dial, another message states "this is account verification; please enter your 16-digit account number." The same rules apply—don’t bite, and notify the "vished" entity right away. Even caller ID can be spoofed, so don't think you're secure if you believe the number looks legitimate. A similar telephone message can arrive by e-mail—again, don't bite.