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Lost Card

To report a lost or stolen CheckCard or PIN:

  • WRITE:
    FSNB
    ATTN: Cards Dept
    P.O. Box 33009
    Fort Sill, OK 73503
    Please remember to include your address, signature, account number, and phone number.

  • FAX:
    (580) 354-3404
    ATTN: Cards Dept
    Please remember to include your address, signature, account number, and phone number.

  • PHONE:
    (580) 357-9880 or (800) 749-4583.
    Representatives are available Monday – Friday 7 am to 7 pm and Saturday 8 am – 1 pm (CST)
    After business hours your call will be directed to our Private Access System.
    Press 1 if using touch tone phone, then option number 4. Then enter your information as requested.
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Free Live Customer Service 6 days a week: 580-357-9880/1-800-749-4583
Weekdays: 7:00 am to 7:00 pm CST
Saturdays: 8:00 am to 1:00 pm CST
Closed: Federal Holidays/Special Hours during a Holiday
Free Automated Phone Service 24/7: 580-355-2184/1-800-355-2140